Terms of Service

Before using our site or purchasing our products, please read these terms.

Last Updated: 1 December 2025

1. Acceptance of Terms

By accessing the I Got Muggedâ„¢ website or purchasing our products, you agree to these Terms of Service. If you do not agree, please discontinue using the website.

2. Products

We sell physical printed goods including custom mugs and personalised merchandise. Due to printing variations, colour and print results may differ slightly from digital previews.

3. Pricing

All prices are listed in South African Rands (ZAR). Prices may change at any time without prior notice.

4. Orders

We reserve the right to refuse or cancel any order due to:

  1. Payment errors or suspicion of fraud
  2. Stock shortages
  3. Incorrect pricing or listing errors
  4. Unfulfilled customer requirements for personalised items

5. Payment

Payments are processed securely through approved third-party providers. We do not store your card information.

6. Shipping & Delivery

Delivery times are estimates and may vary based on courier availability, location, and public holidays. Full details are available in our Shipping Policy.

7. Returns & Refunds

We accept returns under the conditions outlined in our Refund & Returns Policy. Personalised or custom items are generally not refundable unless defective.

8. Intellectual Property

All designs, logos, and content on this website are the property of I Got Muggedâ„¢ (TrevorSphere). You may not reproduce, distribute, or use our content without written permission.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of South Africa.